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Creality 5 Pro make noise and failed to home

Posted: September 26th, 2020, 11:06 am
by bkoehler624
Hi, I recently purchased a Ender 5 Pro. It seems to be making a noise and failed to home error, Please reset error keeps coming up. Can you please tell me what I can do to reset the board. It is the Creality v4.4.2. Thank you for all your help. and thank you for letting on this forum!!

Re: Creality 5 Pro make noise and failed to home

Posted: September 26th, 2020, 8:53 pm
by Roberts_Clif
I believe there is a Initialize In the Menus.

or maybe there is a Failsafe In the Menus.

another is by connecting program that allow communication with the controller.
then send a M502 Restore firmware defaults followed by M500 save settings See Below.

M502 reverts to the default "factory settings". You still need to store them in EEPROM afterwards if you want to.
M500 stores paramters in EEPROM

Re: Creality 5 Pro make noise and failed to home

Posted: September 27th, 2020, 3:25 pm
by bkoehler624
Can anyone send me the ender 5 pro *.bin file so I can upload firmware to printer??? Virtual studio code does not work for me. If anyone could use the software and post the *.bin file here would be greatly appreciated!!!

Re: Creality 5 Pro make noise and failed to home

Posted: September 27th, 2020, 9:14 pm
by bkoehler624
UPDATE: Printer now does nothing!! Screen backlight comes on and that's it. Firmware dose not load??

Re: Creality 5 Pro make noise and failed to home

Posted: September 28th, 2020, 7:13 am
by Roberts_Clif
Downloads here are Bin files in zip format
https://www.creality.com/download

Re: Creality 5 Pro make noise and failed to home

Posted: September 30th, 2020, 11:26 am
by bkoehler624
Got bin file updated firmware but printer still makes noise and fails to home!!

Re: Creality 5 Pro make noise and failed to home

Posted: September 30th, 2020, 11:50 am
by Roberts_Clif
Then I would suggest connect to a computer and cheeking the end-stop switches using M119

{sample}
Reporting endstop status
x_min: open
y_min: open
z_min: TRIGGERED
z_probe: open
filament: open

Re: Creality 5 Pro make noise and failed to home

Posted: October 2nd, 2020, 12:23 pm
by bkoehler624
Thanks everyone. Got the noise to stop and the printer to print, but now the extruder motor runs in reverse. The filament moves away from extruder head!! Please help!!

Re: Creality 5 Pro make noise and failed to home

Posted: October 2nd, 2020, 6:52 pm
by Roberts_Clif
This happened to my 3D Printer. Now there are two ways for me to correct this error. Changing the firmware or changing the hardware.
As I was not familiar with the firmware I choose the hardware method.

I reversed the wires in the Connector to change the stepper motor direction.
Later proved this was correct by installing Chip Lucks firmware without any hardware/firmware changes and it operated correctly.

Post more information and photos of the controller with steppers plugged may see something that could help you.
I believe that something is incorrect and will know it when I see it.

Re: Creality 5 Pro make noise and failed to home

Posted: October 4th, 2020, 2:18 pm
by bkoehler624
Where did you get bin file that worked???

Re: Creality 5 Pro make noise and failed to home

Posted: October 4th, 2020, 4:41 pm
by Roberts_Clif
I do not have a BIN file.

Though someone here should have.

By what you have posted the only problem you are experiencing is the extruder turning in reverse direction.

Re: Creality 5 Pro make noise and failed to home

Posted: October 5th, 2020, 10:24 am
by bkoehler624
Correct and thank you soooo much for all your help!!

Re: Creality 5 Pro make noise and failed to home

Posted: October 5th, 2020, 11:21 am
by Roberts_Clif
I know there are others on 3D Printing Forum that could help render more help.

Can anyone chime in with additional helpful information for bkoehler624 and his Creality Large Scale 3D Printer.

Re: Creality 5 Pro make noise and failed to home

Posted: October 8th, 2020, 12:36 pm
by bkoehler624
Got a bin file that worked. Had to re-wire the extruder stepper motor!! Thanks for your help!!

Re: Creality 5 Pro make noise and failed to home

Posted: October 8th, 2020, 5:04 pm
by Roberts_Clif
Excellent!!!!

For Future reference could you post where you found the Bin File.

Thank You.